How to File a Complaint

If you’ve lost money to an unauthorised broker or have paid a merchant that seems suspicious, a Cyber Intelligence Report (CIR) or a Bank Wire Intelligence Report (BWIR) is an essential first step toward a successful claim. We give you the evidence you need to approach law enforcement or government anti-fraud organizations.

  • Contact the Merchant, Broker or Financial Service
  • Seek the Guidance of Crypto Recovery Squad
  • File an Official Complaint
  • Contact the Relevant Government Agency or Police Department

Contact the Merchant, Broker or Financial Service

Even if you feel certain that the other party will refuse to make restitution, grant a refund or remain unresponsive, it’s important to take this first step of contacting them and make a request that the issue is resolved. For example, you may not know the actual people behind bitcoin scams, but use the contact information provided.

Authorities are likely to ask you later on before examining your complaint, if you gave the other party a fair chance to resolve the issue privately. This is true even in the case of bitcoin scams. Be sure to keep a record of this communication to prove the other party rejected a request to resolve the issue or was unresponsive.

Seek the Guidance of Crypto Recovery Squad

Before filing an official complaint, consult with Crypto Recovery Squad. We will provide you with a free initial review of your case. We also give you a strategy to report crypto scams, and use advanced technology, and proprietary databases to provide information about the other party to the dispute, uncover their true identities and locate your funds.

So how can fund recovery in cryptocurrency money laundering cases be possible if the blockchain is anonymous? This issue of anonymity can be dealt with in several ways. First, although those who perpetrate bitcoin scams can be clever, they may not realize they are leaving obvious patterns. This is true with every kind of fraud. People are creatures of habit and this is also true of those who run fraudulent operations.

File an Official Complaint
Make sure you know which agency to approach and familiarize yourself with their procedures for filing a complaint. These rules are usually described in detail on their websites. Crypto Recovery Squad explains this process to its clients and guides them on the road to bitcoin recovery. We also provide our clients with templates that will help you format your official complaint effectively.

Contact the Relevant Government Agency or Police Department
To follow up on your initial complaint or if you feel your complaint wasn’t addressed correctly or sufficiently, contact the relevant government agency, ombudsman or, in the case of suspected fraud or theft, the police department. You can also report crypto scams to police departments since many are now equipped to deal with cybercrime. We assist our own clients with this process and prepare investigative reports that will submit to the proper authorities the information they need to pursue your case.